Privacy Policy
Last updated: 2026-01-14
Introduction
RCLabs ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
- Contact Information: Name, email address, phone number when you fill out our contact form
- Project Details: Information about your business and project requirements
- Communications: Records of correspondence if you contact us
Information Automatically Collected
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on pages, referring website
- Cookies: See our Cookie Policy section below
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send project updates and relevant communications
- Improve our website and services
- Analyze website usage and trends
- Comply with legal obligations
Cookie Policy
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
- Preference Cookies: Remember your settings and preferences
You can control cookie preferences through your browser settings or our cookie consent banner.
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Third parties who assist in operating our website and services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of marketing communications
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to Know: You can request information about the personal data we collect, use, disclose, and sell.
- Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt-out of the sale of your personal information. Note: We do not sell your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
European Residents (GDPR)
If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, port, and erase your data.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
- Email: rafael@rclabs.uk
- Phone: +44 20 7946 0199